Hardware Integrations
It provides integrated operation management in the field by running different hardware brands under a single software roof.
The hardware integration solution aims to ensure that different manufacturer devices used in the business work together over a central communication layer.
Data from devices such as kiosks, POS, turnstiles, printers, locks and payment terminals are transferred to the common data model and system consistency is maintained.
Thanks to this structure, new device commissioning processes are accelerated, maintenance operations are simplified and technology investments become more sustainable.
In the Hardware Integrations solution, after going live, operations teams manage the process steps with standardized screen flows; In this way, new personnel adaptation is accelerated and field quality is maintained.
Thanks to the scalable infrastructure during busy periods, new devices, new service points or new rule sets can be quickly added to the system; The operation can be continued without interruption.
Performance dashboards prepared for management teams strengthen the strategic decision-making process by combining revenue, density, processing time and service quality metrics on a single screen.
Operational Gains
- It provides standard operation with devices of different brands.
- It reduces operational complexity in installation and maintenance processes.
- Increases the long-term usability of hardware investments.
- It increases operational harmony between different teams by creating process standards across the business.
- It makes resource planning and shift management more predictable thanks to data-driven visibility.
- It technically supports growth targets by adapting to new location or new service scenarios in a short time.
Quick Access
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Software Modules of the Solution
The following modules describe how the solution works with products in the field. Each module is designed to accelerate the operation flow and is supported by live data.
Device Adapter Layer
It converts hardware with different protocol and API structures into a common format.
Edge Case Monitoring
The device monitors connection, performance and error conditions on the central panel.
Version & Configuration
It implements device-based parameter and update management remotely.
Maintenance Records
Reports fault history, response time and service performance.
Alarm & Event Management
It generates instant notifications in critical operational situations and enables teams to take action in the right order.
API & Integration Layer
It manages secure data exchange with ERP, accounting, CRM, payment and third-party platforms.
Management KPI Dashboard
It presents revenue, transaction volume, density, service quality and channel performance in visual dashboards.
SLA & Service Tracking
It records malfunctions, maintenance and support requests and reports resolution times.
Products Used in This Solution
Product cards lead directly to existing product detail pages. Images and descriptions are automatically pulled from product data.
