Ticket Kiosk
Kiosk infrastructure where the visitor can complete his own transaction, reducing queues and making the operation easier.
The ticket kiosk solution is designed to reduce the box office burden and provide the user with a fast self-service experience. Ticket sales, reservation completion and payment flows are managed on the touch interface.
Tickets produced through the kiosk work synchronously with online and box office records. This prevents double registration or verification conflicts in the field.
By installing additional kiosks during campaign periods, capacity can easily be increased and visitor flow can be balanced.
After going live in the Ticket Kiosk solution, operations teams manage the transaction steps with standardized screen flows; In this way, new personnel adaptation is accelerated and field quality is maintained.
Thanks to the scalable infrastructure during busy periods, new devices, new service points or new rule sets can be quickly added to the system; The operation can be continued without interruption.
Performance dashboards prepared for management teams strengthen the strategic decision-making process by combining revenue, density, processing time and service quality metrics on a single screen.
Operational Gains
- It reduces box office density and increases transaction speed.
- Increases visitor satisfaction with self-service experience.
- It facilitates content and device control with centralized management.
- It increases operational harmony between different teams by creating process standards across the business.
- It makes resource planning and shift management more predictable thanks to data-driven visibility.
- It technically supports growth targets by adapting to new location or new service scenarios in a short time.
Quick Access
Direct jump to product details used in this solution:
Software Modules of the Solution
The following modules describe how the solution works with products in the field. Each module is designed to accelerate the operation flow and is supported by live data.
Self-Service Interface
It provides sales, payment and output management in user-friendly steps.
Product Catalog
It updates ticket type, package and campaign contents from the central panel.
Payment Security
It offers infrastructure that complies with EMV and secure transaction standards.
Kiosk Monitoring
Reports device status, number of transactions and performance metrics.
Alarm & Event Management
It generates instant notifications in critical operational situations and enables teams to take action in the right order.
API & Integration Layer
It manages secure data exchange with ERP, accounting, CRM, payment and third-party platforms.
Management KPI Dashboard
It presents revenue, transaction volume, density, service quality and channel performance in visual dashboards.
SLA & Service Tracking
It records malfunctions, maintenance and support requests and reports resolution times.
Products Used in This Solution
Product cards lead directly to existing product detail pages. Images and descriptions are automatically pulled from product data.
