Online Ticketing
It offers an end-to-end digital ticketing experience by integrating online sales channels with box offices, kiosks and transit systems.
The online ticketing solution digitally manages the entire process from the visitor's first contact to entry verification. Channel-based sales, price rules and campaign scenarios are designed from a single center.
With the SafeBox approach, web sales, kiosk transactions and field verification data are combined on the same platform. Thus, capacity planning and revenue tracking become real-time.
While system performance is maintained during busy periods, data flow with OTA and corporate systems is maintained securely thanks to the flexible integration architecture.
In the Online Ticketing solution, after going live, operations teams manage the transaction steps with standardized screen flows; In this way, new personnel adaptation is accelerated and field quality is maintained.
Thanks to the scalable infrastructure during busy periods, new devices, new service points or new rule sets can be quickly added to the system; The operation can be continued without interruption.
Performance dashboards prepared for management teams strengthen the strategic decision-making process by combining revenue, density, processing time and service quality metrics on a single screen.
Operational Gains
- It reduces box office congestion and keeps sales access open 24/7.
- It combines different sales channels in a single revenue management model.
- It reduces operational errors in the field by working with verification systems.
- It increases operational harmony between different teams by creating process standards across the business.
- It makes resource planning and shift management more predictable thanks to data-driven visibility.
- It technically supports growth targets by adapting to new location or new service scenarios in a short time.
Quick Access
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Software Modules of the Solution
The following modules describe how the solution works with products in the field. Each module is designed to accelerate the operation flow and is supported by live data.
Channel Management
It manages web, mobile and partner sales channels from a single panel.
Dynamic Pricing
It defines price rules according to season, hour, capacity and campaign.
Ticket Lifecycle
Monitors sales, cancellation, return, exchange and verification processes.
Campaign Engine
It supports coupon, discount code, package and cross-selling setups.
Reporting
Instant reports on channel-based sales, occupancy and revenue performance.
Alarm & Event Management
It generates instant notifications in critical operational situations and enables teams to take action in the right order.
API & Integration Layer
It manages secure data exchange with ERP, accounting, CRM, payment and third-party platforms.
Management KPI Dashboard
It presents revenue, transaction volume, density, service quality and channel performance in visual dashboards.
SLA & Service Tracking
It records malfunctions, maintenance and support requests and reports resolution times.
Products Used in This Solution
Product cards lead directly to existing product detail pages. Images and descriptions are automatically pulled from product data.
