SafeControl System
SafeControl; It is a central monitoring platform that monitors the operating/health status of all SafeBox products and their hardware in the field in real time.
SafeControl solution; It combines the entire product infrastructure, including kiosks, POS terminals, security systems, turnstile components and auxiliary devices, in a single control panel. Thus, field teams monitor the device status from a central structure instead of distributed screens.
Hardware health monitoring layer; It instantly monitors connection status, temperature, power, peripheral access, service needs and error codes. Response times are shortened as alarms and notifications are generated when critical thresholds are exceeded.
With the collected telemetry data, failure tendency, performance degradation and outage risk can be predicted. This approach enables a transition to a proactive maintenance model instead of reactive maintenance.
In the SafeControl System solution, after going live, operation teams manage the process steps with standardized screen flows; In this way, new personnel adaptation is accelerated and field quality is maintained.
Thanks to the scalable infrastructure during busy periods, new devices, new service points or new rule sets can be quickly added to the system; The operation can be continued without interruption.
Performance dashboards prepared for management teams strengthen the strategic decision-making process by combining revenue, density, processing time and service quality metrics on a single screen.
Operational Gains
- It collects operational visibility for all products in a single center.
- It reduces the risks of interruptions thanks to instant health monitoring.
- It shortens service times with a proactive maintenance approach.
- It increases operational harmony between different teams by creating process standards across the business.
- It makes resource planning and shift management more predictable thanks to data-driven visibility.
- It technically supports growth targets by adapting to new location or new service scenarios in a short time.
Quick Access
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Software Modules of the Solution
The following modules describe how the solution works with products in the field. Each module is designed to accelerate the operation flow and is supported by live data.
Central Device Monitoring
It shows the online/offline status of all products and hardware in a single panel.
Hardware Health Telemetry
Device sensors instantly collect component errors and performance values.
Alarm & Event Management
In case of critical errors, it generates alarms according to priority level and directs them to the teams.
Service and Intervention Tracking
Fault records make response times and solution steps traceable.
Trend Analysis
Provides failure trend and capacity risk analysis with historical data.
API & Integration Layer
It manages secure data exchange with ERP, accounting, CRM, payment and third-party platforms.
Management KPI Dashboard
It presents revenue, transaction volume, density, service quality and channel performance in visual dashboards.
SLA & Service Tracking
It records malfunctions, maintenance and support requests and reports resolution times.
Products Used in This Solution
Product cards lead directly to existing product detail pages. Images and descriptions are automatically pulled from product data.
